Refund Policy | Dropjual

Overview

At Dropjual, we strive to provide exceptional service to our subscribers. This refund policy outlines the terms and conditions for requesting refunds on our subscription services.

Subscription Plans

Monthly Plan: RM 49 per month
Yearly Plan: RM 490 per year (regularly RM 588, save RM 98)

Refund Eligibility

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for new subscribers. If you are not satisfied with our service within the first 7 days of your subscription, you may request a full refund.

Monthly Subscriptions

Monthly subscriptions are eligible for refund only within the first 7 days of the subscription period. After this period, no refunds will be provided for the current month.

Yearly Subscriptions

Yearly subscriptions are eligible for partial refunds within the first 30 days. The refund amount will be calculated based on the unused portion of the subscription, minus any discounts applied.

Non-Refundable Circumstances

Refund requests made after the applicable refund period
Violation of our Terms of Service
Abuse or misuse of our platform
Fraudulent activities or chargebacks

How to Request a Refund

Contact our support team at [email protected]
Include your account email and subscription details
Provide a reason for the refund request
Our team will review your request within 3-5 business days

Processing Time

Approved refunds will be processed within 7-14 business days and will be credited back to the original payment method used for the transaction.

Contact Information

Email: [email protected]
Phone: +60143381756
Business Address:
FARHANHELMY CODE TECHNOLOGY (202503055683)
NO.4, Jalan 7/3c, Bandar Baru Bangi, 43650
Selangor Darul Ehsan, Malaysia