Introduction
FARHANHELMY CODE TECHNOLOGY ("we," "our," or "us") operates the Dropjual platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dropshipping management system and subscription services.
Information We Collect
Personal Information
- Name and contact information (email, phone number)
- Business information and company details
- Payment information and billing details
- Account credentials and profile information
Usage Information
- Platform usage data and activity logs
- Device information and IP addresses
- Browser type and operating system
- Pages visited and features used
Business Data
- Product information and inventory data
- Sales and transaction records
- Customer and supplier information
- Communication records within the platform
How We Use Your Information
- Provide and maintain our subscription services
- Process payments and manage billing
- Facilitate dropshipper-seller connections
- Send service-related communications and updates
- Improve our platform and develop new features
- Comply with legal obligations and regulations
- Prevent fraud and ensure platform security
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: Third-party vendors who assist in operating our platform
- Payment Processors: CHIP and other payment gateways for transaction processing
- Legal Requirements: When required by law or to protect our rights
- Business Partners: Within the dropshipper-seller network as necessary for business operations
Data Security
We implement appropriate technical and organizational security measures to protect your information:
- SSL encryption for data transmission
- Secure data storage and access controls
- Regular security audits and updates
- Employee training on data protection
- Incident response procedures
Your Rights
Under Malaysian Personal Data Protection Act (PDPA) and other applicable laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for data processing
- Data portability where applicable
- Lodge complaints with relevant authorities
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Business data may be retained for accounting and legal purposes as required by Malaysian law.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us:
Email: [email protected]
Phone: +60143381756
Address:
FARHANHELMY CODE TECHNOLOGY (202503055683)
NO.4, Jalan 7/3c, Bandar Baru Bangi, 43650
Selangor Darul Ehsan, Malaysia